We just received our server the other day from where we had it hosted. Everything went smoothly; without your company, we would have had to send an empty box across the border and try to explain what we were doing. You made this process much easier. – Mike Pulice, PAMI
Our server shipping boxes are designed and assembled in New Jersey. We order custom-made boxes built with extra heavy-duty cardboard. Custom inserts are created by carving an indentation into sturdy antistatic polyethylene foam, so your server sits firmly and securely. Your server shipping box will arrive with no external branding, ready for you to insert your server, tape it up, and send it off – around the corner, or around the globe.
No, we do not offer pickup options. However, if you are close enough that you’d consider picking up (NJ, the NYC area, CT, MA, RI, DE, MD, or Eastern PA), it is likely your boxes will only take one business day in transit. So, if you order by noon EST, your boxes will probably arrive the next day with our free shipping.
Most orders received by 12PM EST are dispatched the same day. In the rare event that your order will take more than two days to ship, we will let you know by email. Our free shipping is UPS ground. Please check the diagram at right for transit time estimates.
At this time, we only service the US and Canada. If you need your order shipped to Canada, please email us for more information.
The fastest and easiest way to purchase is through this website. In most cases, orders placed by 12pm EST will ship the same day. Orders placed after 12pm EST may ship the next day. If you are placing an order after 12PM and need a rush order delivered the next day via UPS Next Day Air, please contact us for availability prior to placing your order. If you need your order within two business days but are ordering after noon EST, you will need to select Next Day shipping.
Please note that while we can change the address of your order after it has been picked up by UPS, it will delay your shipment – even if you purchased expedited shipping. We do our best to ensure your order is delivered in a timely manner, but unfortunately we cannot be held responsible for shipments that are delayed due to customer error. View our return policy.
We are happy to accept purchase orders. If you require fewer than ten boxes, please use our automated quote system – do not email us for a quote. To generate a quote, add the items to your Cart and proceed to the checkout page. Enter your shipping information, select a shipping method, choose Pay via Cheque, and then Submit. You will receive an email that will serve as your quote. You may use this information to submit your purchase order, or to send us a cheque directly. All quotes are valid for 30 days. We offer bulk discounts on orders of over 10 units; if you need to make a purchase of this size or larger please email us for assistance.
We work with many resellers, and are happy to blind ship directly to your clients. Based on volume, we are often able to offer vendor pricing. Email us to get started.
Shipping data is uploaded as soon as your order is fulfilled, and can be found by logging into your account. Should you decline to create an account, you should still receive a confirmation email with your tracking information.
Yes! We can make boxes of nearly any size – just email us for a quote. For larger units, we add extra reinforcement (often plywood) to keep your equipment safe. Because these are custom orders, please allow one to two weeks for manufacture.
We are also able to make smaller boxes to exactly fit your equipment, which can result in substantial cost savings during your shipping process. If you need to ship more than 30 pieces of equipment of the same size, please ask us for a custom quote.
It depends on the size of your server. All of our boxes (except the Networking Box) are designed for equipment up to 30″ deep; if your equipment is shorter than that, there will be some space in the box for cables and possibly your rail kit. Some customers also tape their cables and rail kit to the top of the server, but whether this will work for you depends on how large your rails are. We make our boxes as slim as we can – without compromising protection – because it makes shipping them less expensive for our customers. Since rails are less fragile than the equipment they hold, we typically recommend using a regular box and bubble wrap to secure them separately.
If the empty boxes are damaged when they arrive at your facility, we will promptly send a replacement at no cost to you – just send us a photo of the damage. Although our boxes undergo rigorous testing and offer substantial protection even for long periods in transit, we unfortunately cannot be liable for any damage to your equipment because there is no way to know how any given shipper handles their cargo. Therefore, we strongly recommend you purchase shipping insurance for your equipment directly through the carrier who will be transporting it to its final destination.
Please keep the box and send us photos of the damage at your earliest convenience, including a photo that shows the shipping label. We will dispatch a replacement immediately at no cost to you. We ask that you please keep the damaged item for a few days while we file a claim with our shipper.
Please note: a certain amount of wear and tear is to be expected during shipping. Our boxes are crush proof to 300lbs, and the main source of protection is the foam insert inside of the box. Cosmetic damage such as scuffs, tears, or dings on the corners of the boxes will not affect their function and as such, we cannot issue replacements for minor damage. Many of our customers re-use the boxes several times without issue.
In many cases, yes. Typically, tower-style servers are 4U or 5U wide. You may need to remove the “feet” of the server for it to fit snugly into the packaging. If you are uncertain, ask us and we will help you find the best option.
1U tall; under 16″ deep
|HPE ProLiant DL20||Supermicro SuperServer 5019S-L||Dell Poweredge R620
Dell Poweredge R330
Dell PowerEdge R640
|Dell Poweredge R610
Dell Poweredge R230
|Dell Poweredge R710
HP ProLiant DL380
|Dell Poweredge R730
Dell Poweredge R810
Dell PowerEdge R740
Dell PowerEdge R530
Dell PowerVault MD1200
These are just our most common inquiries – don’t see yours listed? Ask us!